Chevvi - Privacy Policy

1. Introduction and Scope

This Privacy Policy (“Policy”) governs the collection, use, disclosure, and protection of personal data in relation to our applications (“Apps”) produced by Chevvi Pty Ltd (the “Company”, “we”, “us”, or “our”). By using our Apps, you signify your acceptance of this Policy, as well as our Terms of Use, Refund Policy and the privacy policies of any third-party services integrated within our Apps. If you do not agree with these terms or with any part of our or a third-party provider's privacy practices, you must immediately cease using our Apps and delete your account.

This Policy applies to all users, whether accessing the Apps as a guest or through a permanent account. It also describes how we handle any personal data collected through third-party services used in connection with the Apps. These third-party services have their own privacy policies, which may change or update periodically. It is your responsibility to review and consent to each third-party provider's policies before using features that depend on their services.

2. Data Collection and Use

Guest Accounts: We do not collect personally identifiable information (“PII”) from guest users. An anonymous account identifier is generated and used solely for tracking purchases, processing refunds, conducting analytics, and preventing API abuse.
Permanent Accounts: Users who create a permanent account via Sign in with Apple do so to enable syncing of credit balances across devices and platforms. We do not collect or store any PII; the anonymous account identifier is used for the same purposes as above.
API Usage Tracking: We assign an anonymous identifier to track API calls and usage patterns for debugging, improvement of the Apps, and detection/prevention of API abuse. This data does not directly reveal your identity.
User-Generated Content: If our Apps allow you to create, upload, or share content—such as text, images, videos, audio, or document files — please note that such content may be accessible to us, third party services, and other users depending on the App's functionality. We may use anonymized or aggregated data derived from this content to enhance and improve our services.

3. Third-Party Privacy Policies

For details on how each integrated service collects, uses, and protects your data, please review their official privacy policies:

4. Data Retention and Security

Retention Period: We store your data only for as long as it is necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. For both guest and permanent accounts, your anonymous account identifier remains on file until you delete your account or request erasure.
Security Measures: We implement commercially reasonable security safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (e.g., HTTPS) and secure storage protocols.
Anonymous Data: Analytics, API usage tracking, and refund-related data are maintained with anonymous identifiers and are not directly linked to your PII.

5. International Data Transfers

Your data may be stored and processed in any country where we or our third-party service providers operate. If you are accessing our Apps from outside these countries, you consent to the transfer of your data to these countries, which may have different data protection laws than your jurisdiction. We take appropriate steps to ensure your data is handled securely and in accordance with this Policy and applicable law.

6. Children's Privacy

Our Apps are not intended for children under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect data from children without appropriate parental or guardian consent. If you become aware that a child has provided us with data without such consent, please contact us so that we can take the necessary steps to remove such information and terminate the child's account (if any).

7. User Rights and Choices

Access and Correction: You may have the right to request access to the data we hold about you and to correct any inaccuracies. If you maintain a permanent account, you can typically update your information directly within the App or by contacting us.
Deletion and Withdrawal of Consent: You may request the deletion of your data at any time by contacting us. If you withdraw consent or request deletion of certain data, you acknowledge that you may not be able to use certain features of our Apps.
Opt-Out of Personalized Ads: If you granted ATT consent but later wish to withdraw it, you may do so in your device settings. You can also use the device's “Limit Ad Tracking” option to reduce personalized advertising.

8. Consent and Policy Acceptance

By using our Apps, you consent to the collection, use, and disclosure of your data as described in this Policy and acknowledge your responsibility to review and consent to any applicable third-party privacy policies. Continued use of our Apps after any changes to this Policy—or changes to a third-party provider's policy—constitutes your acceptance of such changes. If you do not agree, you must immediately cease using our Apps and delete your account.

9. Amendments

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon publishing an updated version of this page. We encourage you to review this Policy periodically, as well as the privacy policies of any integrated third-party services, to stay informed of updates.

10. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated (unless otherwise required by applicable law), without regard to any conflict of law provisions.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the data we hold about you, please contact us at: support [at] chevvi [dot] com