This Privacy Policy (“Policy”) governs the collection, use, disclosure, and protection of personal data in relation to our applications
(“Apps”) produced by Chevvi Pty Ltd (the “Company,” “we,” “us,” or
“our”). By using our Apps, you signify your acceptance of this Policy, including the policies of any third-party services integrated
within our Apps. If you do not agree with these terms or with any part of our or a third-party provider’s privacy practices, you must immediately cease
using our Apps and delete your account.
This Policy applies to all users, whether accessing the Apps as a guest or through a permanent account. It also describes how we handle any personal
data collected through third-party services used in connection with the Apps. These third-party services have their own privacy policies, which may
change or update periodically. It is your responsibility to review and consent to each third-party provider’s policies before using features that depend
on their services.
2. Data Collection and Use
Account Types:
Guest Account: We do not collect personally identifiable information (“PII”) from guest users. An anonymous
account identifier is generated and used solely for tracking purchases, processing refunds, conducting analytics, and preventing API abuse.
Permanent Account: Users who create a permanent account must provide their first name, last name, and email address for account
management purposes. We also generate and use an anonymous account identifier for the same purposes as above (tracking purchases, refunds,
analytics, and preventing API abuse). Your PII is retained for the duration of your account.
API Usage Tracking: We assign an anonymous identifier to track API calls and usage patterns for debugging, improvement of the Apps,
and detection/prevention of API abuse. This data does not directly reveal your identity.
User-Generated Content: If our Apps allow you to create, upload, or share content—such as text, images, videos, audio, or document
files—please note that such content may be accessible to us and other users depending on the App’s functionality. We may use anonymized or aggregated
data derived from this content to enhance and improve our services.
3. Third-Party Services and Data Sharing
Our Apps integrate with various third-party services to provide and enhance functionality. By using our Apps, you acknowledge that you are also subject
to the respective third-party providers’ privacy policies, which may be updated from time to time. You agree to review and consent to each third party’s
privacy practices. If at any time you do not consent to these practices, you must cease using those features and delete your account.
Google Gemini AI:
Data Collection: When users interact with Gemini AI within our Apps, Google may collect prompts, responses, and related usage
information to provide, improve, and develop its products and services.
Data Retention and User Control: By default, conversation data might be saved to a user’s Google Account. Users can manage their
data through Gemini’s settings, including reviewing or deleting past interactions.
Policy Updates: Google may update its privacy policies over time. You are responsible for reviewing these updates to ensure
continued consent.
Firebase:
Data Collection: Firebase collects data such as device information, usage statistics, and crash reports to help us monitor
performance and enhance the user experience.
Data Usage: The collected data is used for analytics, debugging, performance monitoring, and improving our Apps.
Policy Updates: Firebase is a Google service and may update its privacy policies. You must periodically check for such updates
and ensure your continued acceptance.
OpenAI:
Data Collection: OpenAI may collect user inputs (prompts) and generated outputs if these features are used within our Apps,
storing and analyzing such data to provide and improve its services.
Data Usage: The data is leveraged for service delivery, research, and development.
Policy Updates: OpenAI may periodically update its privacy policy. You are responsible for reviewing these changes.
Replicate:
Data Collection: Replicate collects the information necessary to provide its machine-learning services, potentially including
personal data submitted by users.
Data Usage: The collected data is used to operate, maintain, and improve Replicate’s services.
Policy Updates: Replicate may update its privacy policy. You should review any updated terms to maintain your consent.
ElevenLabs:
Data Collection: ElevenLabs may collect text inputs used to generate voice or audio outputs, and in some cases may store the
generated audio for analysis or service improvement.
Data Usage: This data is used to provide and enhance text-to-speech services.
Policy Updates: ElevenLabs may change its privacy practices over time. Continued usage indicates your acceptance of any updated
policy.
Adsupport and App Tracking Transparency (ATT): With your explicit consent via the ATT framework, our Apps may access your Identifier
for Advertisers (“IDFA”) to deliver personalized content and advertisements. If you do not grant permission, you can still use our
Apps, but advertisements may be less relevant.
Refund Processing via Apple: In the event of a refund request for Credits or other purchases, certain personal data may be shared
with Apple in accordance with the Company’s Refund Policy. Such data may include, for example, the time since installation, total app
usage time, the anonymous account identifier, confirmation of successful credit delivery, and other metrics needed by Apple to evaluate the refund
request.
Business Transfers: In the event the Company undergoes a merger, acquisition, reorganization, or sale of assets, your data may be
transferred as part of that transaction. Any acquiring entity or third party must agree to honor the terms of this Policy.
Legal Compliance and Protection: We may disclose your data if required by law, court order, or other governmental authority; if we
believe such disclosure is necessary to comply with legal obligations; or to protect and defend our rights or property, including the security and
integrity of our Apps.
4. Data Retention and Security
Retention Period: We store your personal data only for as long as it is necessary to fulfill the purposes outlined in this Policy,
unless a longer retention period is required or permitted by law. For permanent accounts, your name and email address remain on file until you delete
your account or request erasure.
Security Measures: We implement commercially reasonable security safeguards to protect your data from unauthorized access,
alteration, disclosure, or destruction. These measures include encryption in transit (e.g., HTTPS) and secure storage protocols.
Anonymous Data: Analytics, API usage tracking, and refund-related data are maintained with anonymous identifiers and are not directly
linked to your PII.
5. International Data Transfers
Your personal data may be stored and processed in any country where we or our third-party service providers operate. If you are accessing our Apps from
outside these countries, you consent to the transfer of your data to these countries, which may have different data protection laws than your
jurisdiction. We take appropriate steps to ensure your personal data is handled securely and in accordance with this Policy and applicable law.
6. Children’s Privacy
Our Apps are not intended for children under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from
children without appropriate parental or guardian consent. If you become aware that a child has provided us with personal data without such consent,
please contact us so that we can take the necessary steps to remove such information and terminate the child’s account (if any).
7. User Rights and Choices
Access and Correction: You may have the right to request access to the personal data we hold about you and to correct any
inaccuracies. If you maintain a permanent account, you can typically update your information directly within the App or by contacting us.
Deletion and Withdrawal of Consent: You may request the deletion of your personal data at any time by contacting us. If you withdraw
consent or request deletion of certain data, you acknowledge that you may not be able to use certain features of our Apps.
Opt-Out of Personalized Ads: If you granted ATT consent but later wish to withdraw it, you may do so in your device settings. You can
also use the device’s “Limit Ad Tracking” option to reduce personalized advertising.
8. Consent and Policy Acceptance
By using our Apps, you consent to the collection, use, and disclosure of your data as described in this Policy and acknowledge your
responsibility to review and consent to any applicable third-party privacy policies. Continued use of our Apps after any changes to this Policy—or
changes to a third-party provider’s policy—constitutes your acceptance of such changes. If you do not agree, you must immediately cease using our Apps
and delete your account.
9. Amendments
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting within our Apps or by
other means of notification. We encourage you to review this Policy periodically, as well as the privacy policies of any integrated third-party
services, to stay informed of updates.
10. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated (unless
otherwise required by applicable law), without regard to any conflict of law provisions.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the data we hold about you, please contact us at:
support [at] chevvi [dot] com